Contact support

For app support, email us at [email protected]. Please include the email address linked to your InvoisorAI account and a short description of the issue so we can help faster.

Support email: [email protected]

What we can help with

Receipt scanning and AI extraction

Help with camera capture, gallery imports, manual entries, failed scans, duplicate receipts, merchant names, categories, currencies, and receipt item extraction.

Reports and data

Questions about spending reports, categories, merchant summaries, monthly totals, export issues, and the data shown inside the app.

App access and troubleshooting

Help with sign-in, password reset, Apple or Google sign-in, email verification, app crashes, notifications, and device-specific issues.

Account and billing

If you need help with account access, subscriptions, trial limits, or billing questions, contact us at [email protected]. If your subscription was purchased through an app store, refunds and billing changes may also need to be handled by the store where the purchase was made.

To request account deletion, visit Delete Account for the deletion request process and expected timeline.

Privacy and security

For privacy questions, data access requests, or questions about how InvoisorAI handles receipt data, read our Privacy Policy. For security details and responsible disclosure, read Security at InvoisorAI.

If you believe your account may be compromised, change your password in the app if possible and contact support immediately at [email protected].

Response time

We aim to respond to support emails within 2 business days. Complex account, billing, privacy, or security requests may take longer, but we will keep you updated as we work through them.

InvoisorAI Support